4-1-1 is one of those telephone numbers we learn to use (and remember) to call the operator for directory assistance (to help us locate a directory listing). It is one of those services that is there to help us when we are in a bind.
As a computer user, what an advantage it would be to have a service available that you could consult with to find information about malware and spyware infections. Look no further…
If you suspect you are a victim of a malware or spyware infection where malicious software or content has installed on your PC, without your permission, then you need to visit:
411-Spyware is your online directory (click links below) for identifying specific infections and removal assistance for:
If you are tech, 411-Spyware is a great research starting point. The site provides visual cues of what the infections look like, descriptions and removal instructions. If you are new to computers and do not fully understand what malware is, I encourage you to visit this site for the educational experience (with pictures and all). Everything that you see on that site are examples of infections that have been engineered to exploit your computer and ultimately compromise your privacy. Remember, 411-Spyware for spyware and malware assistance!
Tips to remember if you think your computer is infected:
If there are noticeable changes to your computer such as slowness, sudden pop-up ads, browser redirects, homepage changes, fake security software, then you are most likely infected. Do not panic!
Write down exactly what you are seeing. This is very helpful for researching and accurately identifying the problem.
Disconnect from the internet… Do not continue using the internet to do your shopping, banking or other online activities that involve user names, passwords or other sensitive information until you are sure the problem has been resolved.
Use layers of protections (firewall, anti-virus, anti-malware, anti-spyware).
Maintain your Windows and Software updates.
Use common sense when surfing the internet. If it looks too good to be true, avoid it!