Cybercriminals don’t just send fraudulent email messages. They might call you on the telephone and claim to be from Microsoft….

August 13, 2017

Many of you may be aware of this scam as a result of being a victim and/or know someone that has been a victim. I have found that the criminals who work this scam have a tendency to target our more elderly computer users through scare tactics. The scammers will either call you on the telephone to tell you they are Microsoft and that they have detected a problem with your computer AND/OR you will be working on your computer (typically on the internet) and will get a popup alerting you that there are problems with your computer and that you need to call Microsoft (or a tech support number) at such and such phone number.

Whether it is by telephone or on your computer, PLEASE avoid falling for this scam. If these scammers (criminals) do call you on the telephone, be prepared for subsequent calls where they will try again and/or will change the scam to something else.

My recommendation is to never answer your phone unless you can positively identify the caller. If you cannot positively identify the caller, let it ring through to voicemail.

Beware the Microsoft Support Scam

To learn more about how this scam works and what the scammers try to extract from you, here is information “word for word” from Microsoft:

Cybercriminals don’t just send fraudulent email messages. They might call you on the telephone and claim to be from Microsoft. They might also setup websites with persistent pop-ups displaying fake warning messages and a phone number to call and get the “issue” fixed. They might offer to help solve your computer problems or sell you a software license. Once they have access to your computer, they can do the following:

  • Trick you into installing malicious software that could capture sensitive data, such as online banking user names and passwords. They might also then charge you to remove this software.
  • Convince you to visit legitimate websites (like ammyy.com) to download software that will allow them to take control of your computer remotely and adjust settings to leave your computer vulnerable.
  • Request credit card information so they can bill you for phony services.
  • Direct you to fraudulent websites and ask you to enter credit card and other personal or financial information there.

“Remember, Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. Any communication we have with you must be initiated by you.”


SOURCE: Microsoft – Avoiding technical support scams


MSDN – Largest FREE Microsoft eBook Giveaway! I’m Giving Away MILLIONS of FREE Microsoft eBooks again…

July 13, 2017

Check out this free Microsoft Developer Network giveaway that has become an annual event…

Largest FREE Microsoft eBook Giveaway! I’m Giving Away MILLIONS of FREE Microsoft eBooks again, including: Windows 10, Office 365, Office 2016, Power BI, Azure, Windows 8.1, Office 2013, SharePoint 2016, SharePoint 2013, Dynamics CRM, PowerShell, Exchange Server, System Center, Cloud, SQL Server and more!

Ligman_Free_eBooks_Sm_thumb1

SOURCE: Microsoft Developer Network


Quickly get started using Windows 10 features with the tips and tricks included in “Getting to know Windows 10 – for employees”

July 13, 2017

First saw this, “Getting to know Windows 10 – for employees”, at Major Geeks. It caught my attention and I explored further. This is a guide that may be helpful to my readers at home in exploring and learning about the features of Windows 10. The guide is available as a PDF or PPT (Powerpoint) — see source link below.

Getting to know Windows 10—for employees

SOURCE: Microsoft – Getting to know Windows 10 – for employees


Patent suggests Microsoft’s CloudBook may focus on roaming profiles – MSPoweruser

April 16, 2017

You are going to hear more and more about Microsoft’s Cloudbook as a competitor to Google’s Chromebook (especially for targeted use in schools)…

Source: MSPowerUser


Here Is How To Manually Initiate The Windows 10 Creators Update

April 11, 2017

Typically those in the IT field will not immediately download an OS upgrade (or major update) until there is assurance all the bugs and problems have been worked out; HOWEVER, if you are one of the brave you can NOW download the Windows 10 Creators Update. As a general rule of thumb, backup your personal files.

CLICK HERE and you will be taken to Microsoft’s site where you can download the Update Assistant.

Windows 10 Creators Update

Once you download and run the Update Assistant, the update process will begin with the update files being downloaded to your PC (which will take some time). While the update files are being downloaded you can continue doing what you were doing on your PC; however, when performing updates (or upgrades) such as this, I typically do not do anything. Once the update files have been downloaded, the actual update process will automatically begin (which will also take some considerable time, so be patient).

Source: Microsoft – Download Windows 10


How To Use Microsoft Windows Scan To Scan Documents And Pictures

April 11, 2017

If you are using Windows 10 and have a current model printer with a scanner installed, you may want to take a look at the Microsoft Windows Scanner App (called Windows Scan). I know through experience of assisting others, the scanning software that is often bundled with the printers/scanners is difficult to navigate and understand. Windows Scan is about as simple (and easy to understand) as it gets when it comes to scanning documents, pictures, etc…

The Windows Scan App may already be installed on your Windows 10 Computer; and, if not, you can download it from the Windows Store (see source link below). Once installed, make sure your printer/scanner is turned “on”; and, what you want to scan is on the bed of the scanner. At this point, launch Windows Scan and you should see your scanner’s model name; the source (which is typically a flatbed); and the file type (that provides options to save the scan, such as PDF, JPG, PNG, etc…).  You will also see “Show More”, which will give you additional options such as changing the resolution of the scan. At the bottom of the Window you can then click on “Preview” (to see what the scan will look like) or you can click on “Scan”.  I typically go with the “Preview” selection. Once you click on “Preview” the document or image will be scanned. After it has scanned you will see round handles at the corner of the scanner window. You can move these handles to crop the document or picture down to its’ realistic proportions. Once you are satisfied, click on “Scan” and following the scan the document or picture will open (typically in a software app already built into windows). Typically all scanned documents or pictures are saved to the Windows “Pictures” folder by default.

Once you learn how to navigate Windows Scan, I think you will agree that this app is a real time saver and gets the job done without pulling your hair out.

Source: Microsoft Store – Windows Scan


When the Windows 10 Creators Update arrives next week, its users will have several privacy options to comb through…| PCMag.com

April 9, 2017

Windows 10 is sure developing a bad reputation for data collection…  Here is an article from PCMag.com (see source link below) with some insight and instruction on what you can do to shut down or limit what data is being harvested…

 

When the Windows 10 Creators Update arrives next week, its users will have several privacy options to comb through…

Source: Use Windows? Microsoft Might Know a Ton About You | News & Opinion | PCMag.com